Privacy Policy

At Casadenza (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy applies to all users, including those in the USA, India, Japan, and Europe.

Effective Date: 16 December 2024

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Technical Data: IP address, browser type, device type, location data, and browsing activity on our website.
  • Transactional Data: Details about your purchases, orders, and payment information.
  • Communications: Any information you share with us when you contact us or respond to our communications.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, offers, and updates.
  • To improve our website, services, and customer experience.
  • To provide customer support and respond to inquiries.
  • To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist us in processing orders, payments, and delivering products, such as shipping and payment processors.
  • Legal Compliance: We may disclose your information if required by law, to comply with legal obligations, or to protect our rights and the safety of others.
  • International Transfers: As our company is based in the USA and serves customers in India, Japan, and Europe, your data may be transferred to and processed in different countries, including the USA. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Analyze website traffic and usage.
  • Improve website performance and user experience.
  • Provide personalized content and advertising.

You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Analyze website traffic and usage.
  • Improve website performance and user experience.
  • Provide personalized content and advertising.

You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data we hold.
  • Right to Rectification: You can request corrections to any inaccuracies in your personal data.
  • Right to Erasure: You can request that we delete your personal data in certain circumstances.
  • Right to Restriction: You can request restrictions on how we process your personal data.
  • Right to Portability: You can request that we transfer your personal data to another service provider.
  • Right to Object: You can object to the processing of your personal data for direct marketing or other legitimate interests.

To exercise your rights, please contact us.

7. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on our website and update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.